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When you use a domestic supplier, you are usually getting expertise and design assistance. They can often help you make a good idea even better. If you go offshore, you may have a language barrier and cultural differences to make things more difficult. Instead of a helping partner, you often get a management nightmare, missed deadlines, and poor quality.
International law experts, market research analysts, and global commerce consultants do not come cheap either. This can quickly consume the apparent savings being offered with offshore outsourcing. If you do not consult with these types of professionals, you could easily be inviting disaster.
If you are considering the move to offshore outsourcing, making sure your quality specifications are consistently met is exponentially more difficult than using a domestic supplier. If your product fails due to manufacturing defects, an offshore manufacturer is much more shielded from responsibility. If product liability is involved, you will most likely bear the burden alone.
As a web designer, I face the same competition from offshore outsourcing that manufacturers face. There is a potential liability to this practice that will inevitably find some unsuspecting buyer facing serious legal problems. One highly publicized case could open a floodgate of trouble for many businesses.
Offshore designers routinely steal content from various sources. I have had content stolen on a regular basis, which falls under copyright infringement in the US. It is very difficult, probably impossible, for content owners to legally prosecute the thieves located offshore. However, if a US company had stolen content provided by an offshore source, they would be extremely vulnerable to a copyright infringement lawsuit. It is very unlikely they would be able to hold their offshore provider accountable either.
See also:
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» Affiliated Computer Services, Inc. - Provides information processing services, including data processing outsourcing. Information about service offerings and industry groups; news and events; employment opportunities; and investor relations. (NYSE: ACS)
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» Azura Business Solutions - Consultancy specialising in service and customer relationship management, business intelligence, application integration and enterprise solutions.
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» The BISYS Group, Inc. - Outsources services include account and item processing, proprietary mutual funds, life insurance, retirement plan record keeping, internet/telephone marketing, networking and loan/deposit product pricing research.
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» Business Systems Group - Provides technology and people to design, operate and support business applications from the data centre to the desktop. London based with specialist knowledge within financial services, healthcare, publishing and retail sectors.
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» Carretek - Offshore business process and IT outsourcing solutions tailored to the needs of financial institutions.
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» Communication Technology 2000 - Provides business computer support including computers, cabling, networks, installation, repair, maintenance, upgrades, software and hardware. UK Manchester based.
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» DevelopAll, Inc. - Provides IT onshore and offshore outsourcing management consulting services from USA, Russia, Ukraine, Belarus, Baltics, China, Sri Lanka and India.
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» En Interactive - Indian based company offers software development, data processing and remote administration. Profile and services with FAQ and employment opportunities.
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» Genesys Automation - Offers data collection and control systems for complex management reporting and analysis on the internet.
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» Global Analytics, Inc. - Offshore analytics company based in San Diego, predictive models for marketing, credit risk, and collections.
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» Innodata Isogen - Optimizes content supply chains to create, use and distribute information.
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» Insidus Corporation - Business process engineering firm with global reach specializing in custom corporate solutions aimed at increasing efficiencies within organizations
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» Intercol - Providing sales and marketing, distribution, customer support and technical back up for companies based in the State of Bahrain and the region.
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» IPsoft, Inc. - Outsourced network and systems infrastructure support company, which manages its clients infrastructure via its world-wide network located in North America and Asia.
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» Nasoft - Offers IT services from application development, maintenance and testing to professional service staffing and consulting.
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» Netpulse Services - Provider of IT management and business process outsourcing solutions. Outlines specific services and includes brochures and case studies. Located in Markham, ON, Canada.
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» Schuberg Philis - Specializes in 24/7 management of critical enterprise applications BEA, SAP, Siebel and large-scale information security systems.
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» ShoreSource - Services include application development, system integration, and product implementation.
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» Sourcingmag.com - Practical advice and case studies on IT outsourcing for project leaders who need to know how to do it right.
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» Trigent Software - Providing offshore IT outsourcing solutions for enterprises, web-based businesses and software development companies.
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» UBICS, Inc. - Provides information technology professional services to large and mid-sized organizations. (Nasdaq: UBIX).
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» Vana Solutions - Provide custom web application development, integration and graphical art services using co-sourcing model.
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